I'm working the good old afternoon shift.
I get to come into work and work a measly two to three hours and get paid chump change. I had my very first customer of the shift and she came through the drive-thru which by the way is a terrible invention, I mean it gives people more of an excuse to sit on their butt's and get things handed to them with making all but a small hand motion to hand me their money. But anyways, I dominated that drink in a minute or so, turn to hand it to her to have her window rolled up and backed turned to me. I mean what am I suppose to do throw a rock at her window and say " HEY! you high maintenance piece of shit here's your drink!" I sure wish, but if I want to be employed I have to kiss ass and say " I'm sorry I didn't roll down your window for you and get your money out of your wallet for you". I thought I was as nice and customer friendly as I could be. Next thing I know that lady and her drink came stomping in through those double doors with a not so happy looking face. Whenever you see a customer that was in the drive-thru come through the doors you know its trouble. I was hiding, yeah...she found me. I was told my drink was made wrong too much this not a enough of this....blah blah.. you know its bad when everything they say starts sounding like all the adults from peanuts. Basically she tried to tell me how to make drinks, I tried to tell her to fudge off. I usually give in, let them make me feel the small size of foam they like on their drinks, but my mouth wouldn't let me. I couldn't let her walk all over me. I told my manager she could fire me before I would apologize to her. Does this mean I'm at my breaking point with my job when getting fired sounds way better then saying sorry over a latte?
If so, oooooooooooooh well.
On the other hand it did have its effects on the rest of my shift, I felt a little down that someone thought I was as smart as her small child she was screaming at in the back of her expensive car. I did my work with my head hung low, to find myself digging a small fortune cookie fortune out of my apron to read" you will be appreciated for the work you do daily". Odd, I thought to see something like that just hanging out in my pocket the whole time, pulled out at just the right time.
It changed my attitude, and the rest of my day.
( oh and if you were wondering it still didn't make me want to say sorry to that lady:)
-beccarooski
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